Informativa sulla privacy

Last updated: May 31, 2026

VisionTap operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a personalized shopping experience (the "Services"). VisionTap is a store powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms of collection, use and disclosure of your information as described in this Privacy Policy.

Personal information we collect or process When we use the term "personal information", we refer to information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or made non-identifiable. We may collect or process the following categories of personal information, depending on how you interact with the Services and your place of residence:

  • Contact details including your name, address, billing address, shipping address, phone number and email address.
  • Financial information including credit card, debit card and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including items you view, add to your cart, add to your wishlist, purchase, return, exchange or cancel, as well as your past transactions.
  • Your communications with us including information you include in your communications with us, for example when you send a customer service inquiry.
  • Device information including information about your device, browser or network connection, your IP address and other unique identifiers.
  • Usage information including information about your interaction with the Services, including how and when you access or interact with the Services.

Sources of personal information We may collect personal information from the following sources:

  • Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies.
  • From our service providers, including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How we use your personal information Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

  • Providing, customizing and improving the Services. We use your personal information to provide the Services, including to fulfill our contract with you, process your payments, process your orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange shipments, facilitate returns and exchanges, allow you to post reviews, and create a personalized shopping experience.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, SMS or postal mail, and to show you online advertisements for products or services on the Services or on other websites.
  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure checkout and shopping experience, detect, investigate or respond to fraudulent, illegal, dangerous or malicious activity, and protect public safety.
  • Communicating with you. We use your personal information to provide customer service, respond to your inquiries, offer efficient services and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable laws or to respond to valid legal proceedings, including requests from law enforcement or government agencies, to investigate or participate in civil discovery proceedings, potential or ongoing litigation, or other contentious proceedings, and to enforce our terms or policies.

How we disclose personal information In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. These circumstances may include:

  • With Shopify, service providers and other third parties who provide services on our behalf (e.g. IT management, payment processing, data analytics, customer service, cloud storage, processing and shipping).
  • With business and marketing partners to provide you with marketing services and send you advertisements. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you instruct us, send us a request or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.
  • With our affiliates or more generally within our group of companies.
  • In connection with a business transaction such as a merger or bankruptcy filing, to comply with any applicable legal obligations, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or third parties.

Relationship with Shopify The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in countries other than your country of residence. For more information about Shopify's use of your personal information and the rights available to you, please visit Shopify's Consumer Privacy Policy. Depending on your place of residence, you may exercise certain rights relating to your personal information here: Shopify Privacy Portal.

Third-party websites and links The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, we encourage you to review their privacy and security policies and other terms of use. We are not responsible for the privacy or security of such sites. The fact that we include these links does not imply any endorsement of the content of those platforms or their owners or operators.

Children's data The Services are not intended for use by children and we do not knowingly collect any personal information from children who have not reached the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we are not aware that we "share" or "sell" personal information concerning persons under 16 years of age.

Security and retention of your information Please note that no security measure is perfect or infallible and we cannot guarantee "perfect security." We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us. The length of time we retain your personal information depends on various factors, such as the need to keep this information to manage your account, provide the Services, comply with our legal obligations, resolve disputes or enforce any other applicable contract or policy.

Your rights and choices Depending on your place of residence, you may have some or all of the following rights regarding your personal information:

  • Right of access. You may have the right to request access to the personal information we hold about you.
  • Right to erasure. You may have the right to request deletion of the personal information we hold about you.
  • Right to rectification. You may have the right to request correction of inaccurate personal information we hold about you.
  • Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and with certain exceptions.
  • Managing communication preferences. We may send you promotional emails. You may opt out at any time by using the unsubscribe option included in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those relating to your account or orders you have placed.

You may exercise these rights at the designated locations on the Services or by contacting us at the details provided below. For more information about Shopify's use of your personal information and the rights available to you, please visit https://privacy.shopify.com/en.

Complaints If you wish to file a complaint regarding our processing of your personal information, please contact us at the details provided below. Depending on your place of residence, you may have the right to challenge our decision by contacting us at the details below, or by filing a complaint with the relevant data protection authority in your region.

International transfers Please note that we may transfer, store and process your personal information outside the country in which you reside. If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's standard contractual clauses.

Changes to this Privacy Policy We may update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please email us at support.visiontap@gmail.com